Thank you for choosing www.sanjivvgandhi.com and / or VCAN® and/or Prosperity Calendar by SanjivGandhi.com and its niche bespoke unique services ("Entity", "the Operator", “Service Provider” "Us", "We" and "Our" "Services" "the Website" or "the site" or “mobile application” or “app” or “mobile app”). We are committed to protecting and safeguarding your privacy.
At the outset we express our gratitude for believing in and reposing Trust in us to provide the Services made available for your benefit and prosperity.
Information that you provide us
While you entrust Us with information which you expect to remain confidential. Please be assured that We take that trust seriously. The information (especially date of birth, time of birth, place of birth) you provide to Us is not made available to any other external company or individual. It is used internally to process the orders you place with Us, whether for a complimentary / free service or when you choose to purchase any Service.
If you have any questions or concerns about this privacy policy or our practices with regards to the collection, processing and storing of your personal information, please contact us at consult@sanjivvgandhi.com
This Privacy Policy applies only to our online activities and is valid for visitors to our website or users of our mobile application with regards to the information shared, collected and processed for delivering the services requested by you. This policy is not applicable to any information collected offline or via channels other than this website or mobile application.
This Privacy Policy is published and shall be construed in accordance with the provisions of Indian laws and regulations including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, The Digital Personal Data Protection Act, 2023 that require publishing of the privacy policy for collection, use, storage, transfer, disclosure of Personal Information. Personal Information means and includes all information that can be linked to a specific individual hereinafter referred to as “Personal Information”, excluding any information that is freely available or accessible in public domain. For avoidance of doubt and clarity, we do not collect or request or require any Sensitive Personal Information. IF THERE ARE ANY TERMS OR PRACTICES THAT YOU DO NOT AGREE WITH, PLEASE DISCONTINUE USE OF SERVICES IMMEDIATELY.
Collection of personal data When we require your personal information from you, you will be asked to input and confirm your details by transmission through the form at the point of requesting or availing Services. By submitting your data you give us your express consent to collect, store, process, transmit and utilise personal data. In general, this data is requested for purposes of the various arithmetic and mathematical calculations for creating your unique VCAN® AstroNumeroscope and for providing response to your Service request which is only possible basis you providing clean, clear and accurate information as requested.
Use of Personal Data
1.Personal information : For service creation, processing and responding (including the creation of your unique VCAN® AstroNumeroscope) to your Service request our application / website requires the entry of date of birth, time of birth, place of birth, complete name, Email address, User IDs, address, phone number and other information. These remain encrypted in transit and rest.
2. Financial information (Payment Transaction): Information about purchases or transactions that you have made inside the mobile application or website user has made.
Please note that we have incorporated third party payment gateways, and we are only maintaining transaction history (for accounting, book keeping auditing, billing, reconciliation activities, as well as claims management ) and may in the future your payment preferences.
However, as a business policy (unless the law mandates us) we will never store or have any access or visibility or knowledge of your credit /debit card number or CRN or security number or pin or CVV.
3.Messages: A user’s text messages, including the sender, recipients and the content of the message. Only in Android application we read sms and auto read otp inside the application and similar feature / functionality is not applicable for IoS users.
4.Device or other IDs: We generate a unique device token unique to each device through which the user interfaces by downloading the mobile app to receive the notifications in application on both Android and IoS platforms.
5. The aforestated Personal Data will be used for the following purposes:
Protection of personal data
Your Personal Data remains encrypted in transit and rest for security and to protect the transmission of confidential content.
As the controller, we have implemented technical and organizational measures to ensure the most complete protection of personal data processed through this mobile application and/or website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed.
Deletion of your data: You can delete your data at any time. Please follow the steps below for deletion of your data.
Click on this Link : https://admin1.sanjivvgandhi.com/delete-account
- enter the mobile number you have used when your verified yourself for the first time
- you will receive an OTP.
- verify OTP and proceed to request to delete account
- once the OTP verification is complete you / user will not able to access subscribed services and his/her/their order history will get cleared.
- and if user wish to re-create / re-use then again mobile number and email both will have to verified fresh with OTP once account is deleted
- Link will be only available on play store we have not added delete account functionality in mobile application
Deleting a profile does not mean that all data on our servers is deleted. The data can no longer be accessed but will be stored / retained before being irrevocably deleted as per the data retention policy.
If you wish to have your data deleted immediately and irrevocably, please contact us by email.
Retention of data during an order: The data that you transmit to us when placing an order is subject to retention due to our duty to preserve records. This period is 10 years. All data relevant to an order - name, address, dates of birth, email, products, payment information etc. - will be stored by us during this period. This storage takes place independently of the mobile application and website or digital interface. This data cannot be deleted.Credit card / Bank Account / Debit Card / Security Pin data is never stored by Us, not even during the payment transaction, which is processed by an external payment provider. We never know your Credit card / Bank Account / Debit Card / Security Pin.
Consent. We rely on consent or explicit consent to collect, process, store, transmit and utilise Personal Data regarding our interactions with you, your request for our Services, the provision of our Services, legal basis and legitimate interest as more particularly described herein below. When we process your Personal Data based on your consent, you have the right to withdraw your consent at any time, and such a withdrawal will not impact the legality of processing performed based on the consent prior to its withdrawal.
Basis for processing Personal Data For purposes of your Consent, General Data Protection Regulation and other applicable data protection laws, we rely on the legal basis and legitimate interest to process your Personal Data. Where allowed under applicable law, we rely on our legitimate business interests to process your Personal Data. The following list provides an example of the business purposes for which we have a legal basis and legitimate interest in processing your Personal Data:
i. To enter business/contractual relationships with prospective Users and End Users and fulfil our respective contractual obligations with them in relation to the delivery of Services;
ii. Validating / verifying user /device through a secured OTP verification to initiate or expand the use of our Services;
iii. Processing of Service request (whether complimentary and / or purchased) by you;
iv. Pre and Post Payment / Transaction Processing activities, which may include fraud detection, transaction optimization, communications about such payments, and related customer service activities;
v. To perform the services, you have requested from us;
vi. Determination of eligibility for and offering new and/ or personalized Services;
vii. Response to inquiries, delivery of Services, Service notices, and provision of customer support;
viii. Promotion, analysis, modification, and improvement of our Services, systems, and tools, as well as the development of new products and services, including enhancing the reliability of the Services;
ix. Management, operation, and improvement of the performance of our online platform, sites and Services, through understanding their effectiveness and optimizing our digital assets; viii. Promotion, analysis, modification, and improvement of our Services, systems, and tools, as well as the development of new products and services, including enhancing the reliability of the Services;
x. Analysis and advertisement of our Services, and related improvements;
xi. Aggregate analysis and development of business intelligence that enable us to operate, protect, make informed decisions about, and report on the performance of our Services and business;
xii. Sharing of Personal Data with third party service providers that offer services on our behalf and business partners that help us in operating and improving our business such as Google Suite, Amazon Web Services, Google Analytics, Third Party Payment Gateways, SMS and EMAIL verification service providers and others.;
xiii. Sharing of Personal Data with our affiliate network and channels
xiv. Perform accounting, bookkeeping auditing, billing, reconciliation activities, as well as claims management;
xv. Protect against fraud and ensure safety and security;
xvi. Enforce our terms and conditions and comply with our own legal and regulatory obligations
xvii. Training, research & development to operate, improve, enhance and develop our Services.
Payment Method: Data protection provisions about the use of third-party payment gateway / processor.
We have integrated third party payment gateway / processor as an online payment service provider. As the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to the third-party payment gateway or in some instance the data subject may also have to input personal data for completing the payment process. By selecting the payment option, the data subject agrees to the transfer of personal data required for payment processing.
The personal data transmitted is usually first name, last name, address, email address, IP address, device ID, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order processing.
The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to payment gateway / processor, in particular, for the legitimate interest in the transmission is given. The personal data exchanged between payment gateway / processor and the controller for the processing of the data may be transmitted by payment gateway / processor to economic credit agencies. This transmission is intended for identity and creditworthiness checks.
Payment gateway / processor, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.
The data subject has the possibility to revoke consent for the handling of personal data at any time from such payment gateway / processor. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.
The applicable data protection provisions of such payment gateway / processor may be retrieved on their respective websites and on interface and links provided at the time of payment process.
DO WE COLLECT INFORMATION FROM MINORS OR CHILDREN'S?
Another part of our priority is adding protection for minors and children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity
We do not knowingly solicit or collect any Personal Identifiable Information from children under the age 18. By using the website and services, you represent that you are atleast 18 years or age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website and services.
If you think that your child provided this kind of information on our website, we strongly encourage you to contact us at consult@sanjivvgandhi.com immediately and we will do our best efforts to promptly remove such information from our records
CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION) : The CCPA only applies to for-profit businesses that do business in California and meet any of the following:
i. Have a gross annual revenue of over $25 million;
ii. Buy, receive, or sell the personal information of 50,000 or more California residents, households, or devices; or
iii. Derive 50% or more of their annual revenue from selling California residents’ personal information.
The above does not apply to our business and/or services at the moment.
However, California consumers have the right to (if we cross the thresholds mentioned above):
i. Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
ii. Request that a business delete any personal data about the consumer that a business has collected.
iii.Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
DATA PROTECTION RIGHTS : We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at consult@sanjivvgandhi.com
Your agreement to the privacy policy
The date and status of your acceptance of this Privacy Policy is the date and time you first accessed and utilized / availed any of our Services. If you withdraw your consent to our data privacy policy, we are not allowed to store any of your data. You must therefore delete your profile with all data. You will have to confirm the deletion by following the process mentioned above under section “Deletion of your data” .
Updates and changes of the Privacy Policy
This page is updated and modified from time to time. Last Update: 19/02/2024. By downloading and accessing our mobile application and/or visiting www.sanjivvgandhi.com and by using our services, you declare that you accept our Privacy Policy, Data Protection Policy and Terms of Use.
GOVERNING LAW:
The Privacy Policy shall be interpreted in accordance with the laws of India without giving effect to conflict of laws provisions. The Courts in Mumbai, India shall have exclusive jurisdiction over all disputes relating to or arising from the execution or performance of this privacy policy unless We initiate legal proceedings in your home/ resident legal jurisdiction.
HOW TO CONTACT US
You may submit a request to exercise your rights or share any questions, comments, or complaints about this Privacy Policy, Data Protection Policy or Practices or Terms of Use by e-mailing us at consult@sanjivvgandhi.com
NOTE: This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button, You are acknowledging and accepting this Privacy Policy / Notice read along-with the Terms and Conditions for using the mobile application, website, our digital interfaces and/or availing the Services, programs and events.